Desktop Support Technician II

Company: Strategic Systems
Location: Charleroi
Posted on: April 3, 2025

Job Description:

CMPCJP00060329

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Client: CompuCom/ GE VERNOVA

Job Title: Desktop Support Technician II

Location: 1 Power Lane Charleroi PA USA 15022

Duration: 4-Months Contract to Hire

Max Pay rate: $24.00/hr



conversion $24 Candidate must be able to accept conversion Rate $24 Deskside Support Role / Tech 2 role Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening process and not permitted even if authorized locally. 1 Power Lane, Charleroi, PA 15022 -



Candidates should have 3-6 years' experience supporting PC Hardware and software.
Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users. PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus.
Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve.
Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM.
Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.

Keywords: Strategic Systems, Pittsburgh , Desktop Support Technician II, Professions , Charleroi, Pennsylvania