RISE Program Assistant

Company: Tableland Services, Inc.
Location: Somerset
Posted on: February 3, 2025

Job Description:

Job Title: RISE Program Assistant

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Department: Community Services
Reports To: RISE Program Manager
FLSA Status: Non-Exempt


OVERALL PURPOSE
This role supports Case Management and Instructional team members by providing assistive case support to ensure compliance with program standards. Key responsibilities include tracking time and attendance, implement prescribed individual services, support the client onboarding process, and engage new clients.


ESSENTIAL FUNCTIONS



Program Support
--- Maintain and update client time & attendance records
--- Complete and verify client timesheets
--- Track and report client online hours
--- Obtain and record documentation for client excused absences
--- Complete weekly and/or monthly device check ins
--- Deploy client laptops to clients upon enrollment
--- Provide basic troubleshooting assistance to clients
--- Monitor participants referred to the "take Home' assignment component using a tracking system
--- Report assignment completion to the Case Management and Instructional teams.

Participant Development
--- Organize and maintain EARN Incentive Store inventory
--- Facilitate store opening the for participants
--- Encourage clients to make decisions about using rewards to select items that meet their personal needs

Clerical Assistance
--- Provide front desk coverage as needed
--- Update forms, prepare mailings, and perform administrative tasks such as faxing, copying, filing, data entry, assembling binders
--- Maintain organized and accurate documentation of client records and up-to-date information
--- Run preliminary reports for team review and approval

Adaptability and Continuous Improvement
--- Identify opportunities for process improvement and implement best practices
--- Cultivate an environment focused on delivering high-quality results
--- Adapt to evolving organizational needs and contribute to strategic planning for growth
--- Pursue opportunities for professional development and skill enhancement


OTHER DUTIES



Attend relevant meetings

Provide coverage during staff absences

Secure office at the end of each day, ensure lights and equipment are turned off

Maintain clean and organized workstation

Perform additional duties as requested


SUPERVISION RECEIVED
Supervision received from RISE Program Manager


QUALIFICATIONS
EDUCATION



High School Diploma or GED equivalent required



EXPERIENCE AND/OR TRAINING



Experience in community-based programming preferred

Experience in an office environment preferred



ADDITIONAL JOB REQUIREMENTS



Proficiency with computers and standard office software

Stay current with technological advancements and integrate tools to enhance office efficiency

Foster a positive, cohesive, and collaborative work culture

Resolve operational challenges promptly and efficiently

Make informed decisions aligned with organizational goals

Communicate effectively with co-workers or clients

Adapt to changes in work environments and tasks

Utilize creativity and organizational skills



To excel in this role, one must proficiently execute each vital task. The specified criteria outline the necessary knowledge, skill, and/or ability. Reasonable adjustments may be implemented to facilitate individuals with disabilities in carrying out these crucial functions.


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Keywords: Tableland Services, Inc., Pittsburgh , RISE Program Assistant, Other , Somerset, Pennsylvania