Front Desk
Company: TW Motel
Location: Hubbard
Posted on: January 25, 2025
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Job Description:
Our Travelodge motel in Hubbard is looking for an energetic
candidate to serve our guests with a smile. Come join our team! Our
front desk employees have an important role and requires someone
with excellent guest service and communication. A great candidate
would be able work during the week, on weekend and holiday shift as
needed.
Job Purpose:
Serves guests by completing registration; controlling room
assignments.
Duties:
* Welcomes guests by greeting them; answering questions; responding
to requests.
* Registers guests by obtaining or confirming room requirements;
verifying preregistration; assigning room; obtaining information
and signatures; issuing door cards.
* Establishes credit by verifying credit cards or obtaining
cash.
* Directs guests to room.
* Conveys information to guests by receiving and transmitting
messages, mail, facsimiles, packages, etc.
* Provides information to guests by answering inquiries regarding
hotel and other services guests may require, such as entertainment,
shopping, business, and travel.
* Maintains records by entering room and guest account data.
* Collects revenue by entering services and charges; computing
bill; obtaining payment.
* Makes hotel and other reservations by entering or telephoning
requirements; checking availability; confirming requirements.
* Secures guests' valuables by placing valuables in safe deposit
box.
* Contributes to team effort by accomplishing related results as
needed.
Skills/Qualifications:
Customer Service, People Skills, Quality Focus, Professionalism,
Energy Level, Multi-tasking, Dependability, Thoroughness, Phone
Skills, Data Entry Skills, Listening
Prior experience is a plus!We are an equal employment opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability status, protected veteran status or any other
characteristic protected by law. Required qualifications:
Keywords: TW Motel, Pittsburgh , Front Desk, Other , Hubbard, Pennsylvania
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